WOYWW: Valentine's Day Edition

There isn't too much going on on my workdesk today. Mostly just a big mess!

Although I made this card for AJ. I used Rhoda Designs digital stamps from Etsy (so wonderful!)

But that was all, because I've been working in the kitchen! I'll give you a sneak peak of the yumminess :)

Well, I have to run and rescue my flowers from my closed and locked office because 1-800-Flowers didn't feel the need to deliver them before 5pm. But you can check out more desks over Julia's blog.

Update: Well, we will never be using 1-800-Flowers. The rescue mission didn't work, because the flowers that had been "delivered" according to their email hadn't been. As of right now, we don't know where they are.

2pm: AJ calls 1-800-Flowers because I have not called him about getting flowers at my office. They tell him flowers are delivered up until 7pm. He asks to change to address to the apartment, since my office closes at 5pm. They say no.

Sometime after 2pm: AJ calls 1-800-Flowers again, customer service is unavailable. They are not answering phone calls. He attempts to check the order status online, and is told that order statuses are not available on Valentine's Day, but he can check tomorrow.

4:30pm: AJ calls me to see if I got the flowers. I have not. I try calling 1-800-Flowers to see if they are close and I should keep the office open a little past 5pm. According to the recording at their phone number, customer service is "too busy" to answer phone calls right now.

4:53pm: After a series of tweets, I get the attention of someone at 1-800-Flowers. They say they will work with me to get the address changed.

5:22pm: They say the address has been changed to my apartment address.

6:30pm: AJ receives an email stating that the flowers have been delivered to my office address. We don't actually receive this email until 7:30pm, after we finished dinner.

7:30pm: We call the front desk to see if the flowers are in our building. They aren't. Brownies are still in the oven.

8:00pm: Go downstairs, get my car and head to my office.

8:30pm: We arrive at my office to pick up the flowers. A co worker who was working late is still there. She said nothing had been delivered in the time we were not there. She said she hadn't even left to go to the bathroom.

10:00pm: Finally get customer service on the phone. They say the flowers have been to delivered, but no one signed for them, and no one can get in touch with the florist. I am told they are either a. on the truck, b. sitting outside my building (because the driver probably didn't have time to walk inside and give them to the door man, yes, that's what 1-800-Flowers told me) or c. sitting outside my office (they aren't, I was there). No one can tell me where they are. It was insinuated to me that its "unfortunate" that my building is on the street because they were probably left outside and taken! Then I was yelled at by the customer service rep for getting upset. AJ got on the phone, and was told I would still receive the flowers, but due to the fact that they had not honored the terms of the contact (guaranteed delivery on Valentine's Day, signature required for delivery).

10:05pm: I go downstairs just to make sure they weren't left outside my building. They weren't. My doorman took pity on me and gave me a rose because at this point, I was in tears. I'm going to make him a thank you card today.

10:28am: I receive a message on Twitter saying my order was canceled. Read: despite what AJ was told, I will not be receiving my flowers, on Valentine's Day or any day.

8:52am (Wednesday): I receive a response from 1-800-Flowers on Facebook saying they will do anything they can to rectify this situation. I private messaged them as requested and am now waiting for a response.

9:43am (Wednesday): After speaking to a customer service rep on the phone, AJ will be receiving a full refund, and my flowers will be delivered before 5pm today. Thank you very much to 1-800-Flowers for rectifying this situation. Now that we have a happy resolution, I can take pictures of my flowers and make a pretty scrapbook page detailing this debacle!

12:50pm (Wednesday): Was just told that a delivery attempt was made but no one was there so my flowers were brought back to the shop. It is a lie, as I have not left my desk all day! I have been on hold for 7 minutes waiting for a manger.

1:20pm (Wednesday): Finally spoke with a manager, was put on hold again while she contacted the florist. It seems the order for my flowers was never even placed, so it never went out for delivery, so they were not delivered. Now they are going to my apartment sometime today. We hope. I'm going to keep my fingers crossed, but I'm not going to count on it, because I really don't feel like crying any more than I have already. On the bright side - crying makes me not hungry, kicking off my new Weight Watchers week and I haven't used any points yet...I did manage to drink a cup of tea though.

5:31pm (Wednesday): Just got home from work, shockingly there are no flowers here. I'm on hold with 1-800-Flowers again. This is more than just about the flowers now, this is about principle. I do not like being lied to. The funny thing is, if they'd just fessed up to messing up yesterday, I wouldn't have cared at all. Its the lying and treating me like an idiot that I cannot stand.

5:51pm (Wednesday): Still on hold...I'm "next". I've been "next" for almost 10 minutes.

6:00pm (Wednesday): The flowers had never been sent (really? no way!). They will be sent tomorrow to my apartment.

2:41pm (Thursday): MY FLOWERS ARE HERE!